Opportunity costs (lost business and drops in customer service quality while replacing an employee) from high turnover range from 50 to 130 percent of an incumbant’s salary, according to the Australian Council for Equal Opportunity in Employment. So can you…

The absence of “assumption management” is a common cause of the death of many strategic plans. All planning is based on imperfect knowledge and involves assumptions about the future that are based on available data, combined with the experience of…

Diversity is the name of the game in today’s workforce. Your management style must match your employees’ multicultural differences if you want to excel. It isn’t easy to be a politically correct, multicultural leader who is respected by all of her…

Your duties as a manager most likely include dealing with the press and thinking of new ways to get the word out about your products or services. Make sure you handle public relations work with skill. Even if you don’t feel…

For many, public speaking is a fate worse than death. But you can overcome this terror by conquering your beliefs that cause your public-speaking fears. Here, Morty Lefkoe, speaking expert and president of the Lefkoe Institute, shares his four steps to…

Acting like a tough and ruthless boss might look good in the movies, but it’s not the right way to manage your employees in the real world. Being nasty, underhanded or just plain rude to your employees and other coworkers in…

Ever wonder why you always wait until the very last minute to get that big project done or let your daily filing pile up for weeks? You’ve probably got a problem with procrastination. But there are some ways to deal with…

A principle building block of any business is trust between management and employees. As a supervisor, you must trust that your employees will fulfill their job responsibilities. This holds especially true for teleworkers. But how do you show your trust? Knowing…

A team is comprised of members with a wide range of experiences and emotional makeups, making life as a manager interesting. Your employees each have ways of expressing their requirements or expectations, which could result in an emotionally tense situation.…

• Consider The Alternative. If a conflict erupts among your subordinates,remember that it can be a good thing. If you manage conflict effectively, you can create opportunities to solve problems in innovative and fresh ways. • Stay External. Keep your performance…